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期翼论坛附邀请码获取方法有关收费条目的一些说明期翼嘻嘻官方交流 QQ 群关于服务端注册码获取方式
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有关客服端的搭建 [复制链接]

Rank: 9Rank: 9Rank: 9

发表于 2018-7-10 19:09:07 |显示全部楼层
1. 首先需要安装最新的服务端, 最新服务器端包括两个程序 FcmServer.exe 和 http_server.exe

2. 打开服务器端的配置文件 config.xml
<!-- 基本属性 ClusterLevel 用户创建群所需要等级,建议参看 rank.xml 中的进行相应的配置 -->
<BaseService register="true" modify="true" custom="true" friend="true" enterprise="true" anonymous="true" lan="false">

anonymous="true" 一定改成这个, 默认是 "false", 然后保存 config.xml . 运行 FcmServer.exe, 运行成功后, 再运行 http_server.exe

3. 解压 webim.rar 压缩包

4. 打开目录 ajax 下文件 friends.php
[
  {"RencentContacts":
    [
        {"a": "./img/noavatar_s.png","n": "阳光般闪耀","o": "online","uid": "100","h":"", "m":0},
        {"a": "./temp/1.jpg","n": "小米","o": "online","uid": "101","h": "", "m":0},
        {"a": "./temp/2.jpg","n": "安卓-关龙飞","o": "online","uid": "102","h": "", "m":1},
        {"a": "./temp/3.jpg","n": "诚信办证","o": "online","uid": "103","h": "", "m":0},
        {"a": "./temp/4.jpg","n": "业务--小张","o": "offline","uid": "104","h": "", "m":3},
        {"a": "./temp/5.jpg","n": "诚信办证","o": "offline","uid": "105","h": "", "m":0},
        {"a": "./temp/6.jpg","n": "业务--小张","o": "offline","uid": "106","h": "", "m":0},
        {"a": "./temp/7.jpg","n": "诚信办证","o": "offline","uid": "107","h": "", "m":0},
        {"a": "./temp/8.jpg","n": "业务--小张","o": "offline","uid": "108","h": "", "m":0}
    ],
    "Friends": [
        {"a": "./temp/9.jpg","n": "诚信办证","o": "online","uid": "103","h": "", "m":1},
        {"a": "./img/noavatar_s.png","n": "业务--小张","o": "online","uid": "104","h": "", "m":0},
        {"a": "./temp/10.jpg","n": "关龙飞","o": "offline","uid": "102","h": "", "m":0},
        {"a": "./temp/11.jpg","n": "小米","o": "offline","uid": "101","h": "", "m":0}
    ],
    "RencentContactsOnline":5,
    "FriendsOnline":2
  }
]这个里面把需要提供客服服务的期翼嘻嘻的帐户填写在里面. 官方带的例子是 100, 101, 102, 103, 104, 105, 106, 107, 108 这几个帐户, 参见上面的 uid 是期翼嘻嘻的帐户号码也就是说访客如果点 uid 为 100 的客服咨询, 那么期翼嘻嘻的帐户 100 登录到系统中,就会收到访客发过来的咨询信息, 编辑并保存

5. 同时也要编辑 ajax 目录下的文件 userinfo.php[
    {"UserConfig": [0,0,0,0],"UserAvatar": "./img/avatar_b-sys.png","UserName": "技术部 - 小薇","isOnline": "online","uid": "100","cid": "0982304","cname": "淄博林华商贸有限公司" },
    {"UserConfig": [0,0,0,0],"UserAvatar": "./img/avatar_b-sys.png","UserName": "市场部 - 范冰冰","isOnline": "online","uid": "101","cid": "0982304","cname": "淄博林华商贸有限公司" },
    {"UserConfig": [0,0,0,0],"UserAvatar": "./img/avatar_b-sys.png","UserName": "售后部 - 陈好","isOnline": "online","uid": "102","cid": "0982304","cname": "淄博林华商贸有限公司" }
]
这个里面,一定和上面的 friends.php 里的用户对应起来, 官方的例子偷懒了,只添加了 3 个, 需要你补上 103, 104, 105, 106, 107, 108 的信息, 注意 uid 是期翼嘻嘻的帐户号码, 编辑并保存

6. 打开 js 目录下的文件 jquery.qiyicc.js
var server = "http://47.75.73.216:8181/qiyicc/v1/shop/";
把服务器的地址和端口替换你期翼嘻嘻服务器的地址和端口, 编辑并保存

7. 然后把 webim 上传到你的网站目录下, 假设为根目录下
然后访问 http://xxxxxx/webim/demo.html 就支持客服了.

官方演示地址是 http://www.qiyicc.com/webim/demo.html







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